After 20 years in International Moving, 13 years in senior management roles, Nicki is recognised as a leading authority on technical knowledge within the industry.
Appointed to the FIDI Academy as a trainer in 1999, Nicki has been a Lead Trainer for the FIDI Essentials in Moving Diploma since 2004. Nicki possesses a broad general management experience including large account management, move management and administration functions and operational service delivery.
Nicki spent 4 years as Contract Manager for the UK Foreign & Commonwealth Office Personnel Shipments. This contract relocated circa 2,000 personnel per annum and operated in 220 cities from 180 countries across the world, including some very remote zones. Its function was implicated by the current political and diplomatic scene, and at times involved the need for urgent evacuation of personnel and their chattels. Operationally it was therefore very challenging and required a strong reliance on agent partners. Nicki therefore has extensive experience in the field of managing service delivery through a partner network.